Alessandra Polello, VAT number 02718460187, based in Repubblica, 16 Mede (PV) manages the Site, sells the products and provides the related services, such as technological, logistic and commercial services. Please read this Policy carefully.

1. Personal data that we can collect on your account
For the purposes described in this Policy, we collect different types of personal data about you, including:

  • Contact information (such as name, date of birth, nationality, email address, postal address, telephone number and any other personal data) you provide during the completion of the forms on the Site, including when you subscribe to the newsletter , of the registration and creation of an account on the Site;
  • Information relating to any transaction you have made;
  • Personal data that may be contained in the communications you send, for example to report a problem or to submit requests, concerns or comments regarding the Site or its contents;
  • Information deriving from surveys that, from time to time, we may conduct on the Site for research purposes, if you decide to answer or take part in it;
  • Debit / credit card data
  • Personal data collected by third parties, such as data you wish to share with us on social networks accessible to the public (for example Facebook, Instagram, etc.) and / or which we may collect from other publicly accessible databases.

Providing such data is not mandatory. The communication of your personal data to us and Alessandra Polello (in particular personal information, your email address, your postal address, credit / debit card details, bank details and telephone number) is necessary for of the processing of your order following the purchase of products on the Site, of the provision of other services provided by the Site at your request or when prescribed in execution of obligations under applicable laws or regulations. The refusal to provide Alessandra Polello with the personal data necessary to achieve the aforementioned purposes may make it impossible for us to process your order following the purchase of products sold on the Site or to fulfill obligations under the law and other regulations in force. Consequently, failure to provide personal data may, in some cases, lead to the legitimate and justified impossibility of processing your order following the purchase of products sold on the Site or to provide the services on the Website.

On the other hand, providing us with additional personal data other than those necessary for the fulfillment of legal or contractual obligations and the correct consultation of our services with the necessary data relating to navigation is optional and has no effect on use. of the Site and its services, nor on the purchase of products on the Site. We will communicate to you at every stage whether the provision of your personal data to us is mandatory or optional, highlighting with an appropriate symbol (*) the required or necessary data for the purchase of products and / or for the provision of the services requested on the Site.

2. Minimum age
We attach great importance to protecting the safety and privacy of children. We do not knowingly collect or use personal information of anyone under the age of sixteen (16) or any age limit established by the legislation of your country of residence. By registering on the Site, you confirm that you have reached the age of majority in your country of residence.

3. Use of your personal data
We treat your data based on a legal "justification" (or legal basis). In most cases, the processing of your personal data is justified on the basis of one of the following criteria:

  • the processing is necessary for the execution of a contract or to take initiatives requested by you in view of the stipulation of a contract (eg sales contract);
  • the processing is necessary for the fulfillment, on our part, of legal obligations;
  • processing is part of our legitimate interests as a business, on which your fundamental interests, rights or freedoms cannot prevail. Our legitimate interests may include our interest in the use of the personal data of customers and users of the Site, in order to conduct and develop our commercial activities (including the performance of standard marketing activities), with current and current potential customers and users of the Site; and the establishment, exercise or defense of the law;
  • the processing is based on your prior explicit consent, for example in the case of segmented and personalized marketing activities.
I tuoi dati personali sono sottoposti a trattamento per le seguente finalità: Il trattamento dei tuoi dati personali è giustificato dalle seguenti basi legali:
1 Elaborazione dei tuoi acquisti ed erogazione dei servizi e delle informazioni offerti attraverso il Sito e da te richiesti Esecuzione di un contratto
2 Verifica ed esecuzione di transazioni finanziarie in relazione a pagamenti da te eseguiti Esecuzione di un contratto
3 Miglioramento e personalizzazione dei nostri prodotti e servizi, e della nostra attività in generale, ad esempio monitorando le tue preferenze in materia di prodotti, la cronologia degli acquisti e le interazioni con il Sito Il nostro legittimo interesse al miglioramento dei nostri prodotti e servizi
4 Esecuzione di analisi dei dati e di ricerche di mercato Il nostro legittimo interesse a conoscere meglio i nostri clienti e a migliorare i nostri servizi di conseguenza
5 Arricchimento dei dati, ad esempio analizzando le tue preferenze in materia di prodotti, la cronologia degli acquisti e le interazioni con il Sito insieme a dati raccolti da terze parti, ad esempio dati che acconsenti a condividere con noi sui social network (ad es. Facebook, Instagram, ecc.) e/o che potremmo raccogliere da database accessibili al pubblico Il tuo previo consenso esplicito
6 Comunicare con te per rispondere alle tue richieste o reclami Il tuo previo consenso esplicito
7 Inviarti comunicazioni commerciali contenenti notizie, informazioni e aggiornamenti sui nostri prodotti e servizi, offerte, promozioni ed eventi speciali e altre comunicazioni commerciali che possano essere di tuo interesse (via SMS, email o telefono), personalizzare la tua esperienza con noi secondo i tuoi interessi e abitudini di acquisto e migliorare i nostri servizi, segnatamente tramite profilazione. Il tuo previo consenso esplicito e il nostro legittimo interesse a mantenere aggiornati i nostri clienti e potenziali clienti sui nostri servizi e prodotti

4. Disclosure of your personal data
We may disclose your personal information to any of our affiliated companies or to our suppliers who contribute to providing the services we offer, to process transactions, to respond to requests for information, to receive and send communications, to update marketing lists, to analyze the data, to provide assistance or to carry out other activities, from time to time.

Furthermore, we may share your personal information with third parties in relation to the potential or actual sale or restructuring of our company or any of our assets, or of any associated company, in which case the personal data of our customers in our possession could be among the transferred assets.

We will respond to a request to disclose personal data when required by law or when we believe that disclosure is necessary to protect our rights and / or comply with a judicial proceeding, a court order, a request by the legislator or any other legal procedure to which we are subjected.

5. Security
We attach great importance to the security of all personal data associated with our users. For this reason, we have taken security measures to protect personal data from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of the control exercised by us, your device must be protected (for example, with an updated antivirus system) and your Internet provider will have to take appropriate measures for the security of the transmission data on the network (for example, firewalls and spam filters).

While we take reasonable protection measures, we cannot guarantee that the personal data you disclose will be 100% secure, or that any data breach will not occur.
By using this Site, you accept the security implications of online transactions and will not charge Alessandra Polello with any data breach that is not due to negligence.

6. Storage of personal data
Generally, we only store your personal information for the period necessary to achieve the purposes for which it was collected. Generally, we store your personal data for five years from the end of our relationship or from the last contact, unless otherwise required by local legislation. However, under certain circumstances, we may retain personal data for a longer period, for example if we are required to comply with legal, tax and financial regulations.
Furthermore, in specific circumstances, we may store your personal data for longer periods, which comply with the applicable prescription law, so as to have an accurate record of your transactions with us in the event of complaints or appeals.

7. Your rights
With regard to your personal data, you have the following rights:

Right to revoke consent: where applicable, you have the right to revoke your consent to data processing at any time. For example, if you wish to stop receiving electronic commercial communications, you can change your account settings on the Site, use the "unsubscribe" link included in our emails or send a message to Customer Service, or contact us directly, and we will interrupt the sending further communications.
Right of access, rectification and cancellation: you have the right to request access and to receive a copy of all your personal data in our possession, to request the correction of any inaccuracy in the data concerning you and to request the deletion of your personal data in certain circumstances. You can consult and update most of these data online or by contacting us directly at
Right to data portability: in certain circumstances, you have the right to receive all of your personal data in a structured format, of current and computer readable use, and to request transmission to another data owner, when technically feasible.
Right to limitation of processing: you have the right to limit the processing of your personal data if:
- contests the accuracy of personal data up to the adoption, on our part, of sufficient measures to correct or verify its accuracy;
- the processing is illegal, but you do not want the deletion of data;
- we no longer need your personal data for the purposes of processing, but you need such data for the establishment, execution or defense of legal action;
- you oppose the processing, based on legitimate interests (see below) pending verification of the prevalence of our legitimate and preponderant interests for the continuation of the processing.
If the personal data are subject to limitations in this regard, we will proceed to the processing only with your consent or for the constitution, execution or defense of a judicial action.
Right to object to processing, justified on the basis of legitimate interests: where the processing of personal data is based on legitimate interests, you have the right to object to such processing. In the event of opposition, it is our duty to interrupt the processing unless we can prove the existence of legitimate overriding interests that override your interests, rights and freedoms or we do not need to process the data for the establishment, execution or defense of legal proceedings. In cases where we rely on legitimate interests as justification for processing, we believe we can demonstrate such overriding legitimate interests, but we will consider each case in its own right.
Right to object to processing for commercial purposes: where we process personal data for commercial purposes, you will have the right to object to such processing at any time.

For more information about your rights, the exercise of these rights, or claims or questions in relation to the processing of your personal data, please contact us at

Attention: we may request proof of your identity and we reserve the right to request payment of expenses, where permitted by law, for example if your request is manifestly unfounded or excessive. We are committed to responding to your request as soon as possible and, in any case, within the applicable time frame.

8. Changes to this Policy
We may occasionally make changes to this Policy, for example for the purpose of complying with new requirements of applicable legislation or technical requirements. The updated Policy will be published on the Site. We may also notify you in the event of substantial changes and request your consent to such changes, where required by current legislation. We therefore invite you to visit this page periodically.

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